Privacy Protection

Privacy Policy – How Foombet protects your data

Your personal data matters to us. This page clearly outlines what information Foombet collects, how it is used, and how it is kept secure.

Last updated: July 2026
How Your Data Is Protected
256-bit SSL Encryption

Every data transfer on Foombet is protected with the highest level of encryption. Your personal and financial information is never left exposed.

Your data is never sold

Foombet never sells your personal information to third parties. Your data is only used for its stated purpose.

Secure Data Storage

All data is stored on secure servers. Regular security audits are conducted to ensure ongoing server protection.

Restricted Access Policy

Only authorised staff who need access to your data for their specific role can view it. No one else has access.

User Consent

Foombet will not send you any marketing communications without your explicit consent. You can withdraw that consent at any time.

Right to Delete Your Data

You can request deletion of your personal data at any time. Foombet is legally obligated to fulfil this request.

1

What data we collect

At different stages of your relationship with Foombet, we collect certain information. This is necessary to provide our services, secure your account, and fulfil our legal obligations.

  • Identity Information: Full name, date of birth, National ID number or passport number.
  • Contact details: Email address, mobile number, and home address.
  • Financial Information: Payment methods used (Mobile Pay, Nagad number) and transaction history.
  • Betting data: Betting history, preferred games, login times and activity.
  • Device information: IP address, browser type, operating system, device ID.
Foombet never stores your full bank account number or complete card details.
2

How Data Is Collected

Foombet collects your data in several ways – some you provide directly, and some is collected automatically.

  • Information you provide directly: When you fill out the registration form, complete KYC verification, contact support, or provide payment details.
  • Automatic Collection: When you use the Foombet website or app, through cookies, log files, and tracking technologies.
  • From Third Parties: Limited data from payment processors and identity verification services.

In every case, data collection is kept to a minimum — only what is strictly necessary.

3

How Your Data Is Used

Foombet uses your data only for specific, legitimate purposes. Before using your data for any purpose, we either obtain your consent or ensure there is a lawful basis for doing so.

Purpose Data Used Basis
Account Management Identity & Contact Information Contractual Obligation
Payment Processing Financial Information Contractual Obligation
Identity Verification (KYC) Identity Documents Legal Obligation
Fraud Prevention Device & Activity Data Legitimate Interest
Personalised Experience Betting history & preferences Consent
Marketing Communications Email & Phone Number Consent
4

Sharing Information with Third Parties

Foombet does not sell your personal information. However, in certain circumstances, information may be shared with third parties in accordance with applicable law:

  • Payment providers: Information required to process transactions with payment providers such as Mobile Pay, Nagad, and Rocket.
  • KYC Services: With trusted third parties for identity verification purposes.
  • Legal Authorities: When required by a court order, regulatory body, or law enforcement authority.
  • Service Providers: Our designated technology and service providers, who are contractually bound to comply with our privacy policy.
Any third party with a data-sharing agreement with Foombet is required to uphold our strict privacy standards.
5

Cookies & Tracking Technologies

Cookies are used on the Foombet website and app. Cookies are small files stored on your device that help enhance your browsing experience.

  • Essential Cookies: Keeping you logged in and ensuring site security – without these, the site cannot function properly.
  • Performance Cookies: Page load times and most-used features — collected to drive improvements.
  • Preference Cookies: To remember your language preference and odds format settings.
  • Analytics Cookies: To understand overall user behaviour. These cookies do not identify you personally.

You can manage cookies through your browser settings. However, disabling essential cookies may affect how Foombet functions.

6

Data Retention Period

Foombet does not retain your data longer than necessary. All data remains active while your account is open. After account closure, certain data may be kept for a defined period to meet legal obligations:

  • Financial transaction records: minimum 5 years (as required by financial regulations).
  • KYC Documents: Retained for up to 5 years after account closure.
  • Betting history: up to 2 years after account closure.
  • Support conversations: up to 1 year.

Once the retention period expires, your data is securely deleted or anonymised so it can no longer be linked back to you in any way.

7

Your Rights

As a Foombet user, you have important rights over your personal data. These rights can be exercised at any time.

1
Right to Access

You can request a complete copy of all information Foombet holds about you.

2
Right to Rectification

You can request corrections to any inaccurate or outdated information.

3
Right to Erasure

In certain circumstances, you can request that your data be deleted.

4
Right to Restrict Processing

In certain cases, you can request that processing of your data be temporarily restricted.

5
Right to Portability

You can request your data in a structured, portable format.

6
Right to Object

You can opt out of marketing communications or any other specific processing activity.

8

Child Protection Policy

Foombet strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect data from minors. Age is verified at registration and again during the KYC process.

If we become aware that a minor's data has been collected, Foombet will immediately close that account and delete the data. If you believe your child is using Foombet, please contact our support team right away.

9

Privacy Policy Updates

Foombet may update this privacy policy from time to time. For minor changes, the revised date will be reflected on the page. For significant changes, you will be notified at least 7 days in advance via your registered email or app notification.

Continued use of Foombet after any changes to this policy indicates your acceptance of the updated terms. Please visit this page regularly to stay informed.

10

Contact & Exercising Your Rights

For any questions about this Privacy Policy or to exercise your data rights, contact Foombet's support team. We typically respond within 7 business days.

  • Email: support@foombet.biz
  • Live Chat: Click the chat button at the bottom right of the website or app.
  • Hours: 24 hours a day, 7 days a week.
When submitting a data rights request, please use the email address or phone number registered to your account so we can verify your identity quickly.

Why does Foombet treat your privacy as its top priority?

Data security on online betting platforms in Bangladesh is a concern many users share — and understandably so. When you're making financial transactions on a platform, knowing your information is safe matters. Foombet operates with a clear and firm stance on this.

Our technical team continuously monitors system security. External security specialists conduct penetration tests at least twice a year, and any vulnerabilities found are addressed immediately. Accessing any user data requires two-factor authentication — a small extra step that goes a long way in keeping your account secure.

What you should know before sharing your information

Providing certain personal information is mandatory when registering with Foombet – not just for legal reasons, but for your own protection too. Without verifying your phone number, for instance, someone else could open an account in your name. Without national ID verification, minors could easily access the platform.

We treat this information with the utmost care. No Foombet employee will ever ask for your password or full payment details over the phone or by email. If anyone contacts you claiming to be from Foombet and asks for this, it's a scam – report it to our official support channels immediately.

Your Role in Protecting Your Information

Foombet does its utmost to protect your data, but your own vigilance matters just as much. A few simple habits can make your account significantly more secure:

  • Use a strong password — combine uppercase letters, lowercase letters, numbers, and special characters.
  • Never use your Foombet account password on any other site.
  • Avoid logging in over public Wi-Fi.
  • Keep two-factor authentication (2FA) enabled.
  • Do not hand your device to others while still logged in.

Your privacy is a matter of trust to us. Keeping every transaction, every login, and every piece of information secure is our responsibility at Foombet — and we take it seriously.

Answering Your Queries

The minimum stake at Foombet may vary depending on the market and type of game. For Sports Betting, minimum stakes are kept relatively low so that new bettors can get started with ease. In Live Casino games, the minimum chip amount also differs by table — some tables allow you to play with very small amounts. When selecting any market or game on the app or website, the minimum and maximum stake limits are clearly displayed. Once registered, browsing through the available markets will give you a clear idea of how much you need to start in each.

Foombet uses multiple layers of security to protect your personal and financial data. All data transfers are secured with 256-bit SSL encryption – the same standard used by banking sites. Your payment details (such as your Mobile Pay or Nagad number) are never stored directly on Foombet's servers; they are processed through a payment gateway. Your account balance is held in a secured fund pool, separate from day-to-day operational funds. Enabling two-factor authentication at login adds an extra layer of protection to your account. If any suspicious activity is detected, Foombet will automatically alert you and, if needed, temporarily block access.

Foombet – Your data and your money, both kept safe

Join Foombet today – backed by world-class security technology and a transparent privacy policy you can trust.

বাংলা